Frequently Asked Questions

lq77 FAQ — Your Questions, Answered Right Here

From app downloads and KYC verification to payment issues and Live Casino — find answers to all your lq77 questions right here. If you can't find what you're looking for, reach out to our support team directly.

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Discover lq77's Top Features

A Quick Guide for New Users

Mobile App
The lq77 app is available on both Android and iOS. Live betting, games, and payments — all in one place.
Free Download
Secure KYC Verification
Verify your identity easily with your NID or passport. Verification is usually completed within 24 hours.
Data Secured
Fast Payments
Instant deposits via bKash, Nagad, and Rocket — with withdrawals processed in minutes. Minimum deposit is just ৳100.
Withdrawals in 5 Minutes
Live Scores & Streaming
lq77 offers real-time scores and live visualizations for all major matches, including cricket, football, and more.
Real-Time Updates
Bet & Transaction History
Every bet and payment is recorded in your account. Use the filters to view reports for any date range.
Complete Records
24/7 Support in Bangla
lq77's Bangla-speaking support team is ready to help with any issue. Reach them on live chat and get a response within minutes.
Live Chat

Answers to All Questions

The most common questions asked by lq77 users

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Yes, lq77 has its own mobile app, available on both Android and iOS. It's completely free to download.

Steps to install on Android:

  1. On the lq77 website, On the App Page Go.
  2. Tap the "Download Android APK" button.
  3. Go to Phone Settings → Security → enable "Install from Unknown Sources".
  4. Open the downloaded APK file and install it.
  5. Once installation is complete, open the lq77 app and log in.

On iPhone or iPad: Search "lq77" on the App Store, or App Page click the iOS link from the app download page. The app is approximately 45 MB — it downloads quickly. Once installed, keep push notifications enabled to receive special offers and live match updates directly on your device.

To complete KYC on lq77, you need two things — a valid ID document and a selfie.

Accepted ID Documents:

  • National ID Card (NID) — clear photos of both the front and back
  • Passport — a clear photo of the data page
  • Driving license — both front and back

You will also need to submit a selfie — holding your ID in the photo will speed up the verification process.

How to make a deposit: Log in to your account → Profile → "KYC Verification" or "Document Verification" → upload your photos. Verification is typically completed within 12–24 business hours. You'll receive an SMS or in-app notification once it's done. If your images are blurry or cropped, you may be asked to re-upload them.

Registering with lq77 takes just three steps and the entire process typically takes under 3 minutes.

Required Information:

  • Full name (as it appears on your NID)
  • An active Bangladeshi mobile number (preferably your bKash or Nagad number)
  • Date of birth (must be 18 or older)
  • Your preferred username and a strong password

Once you complete registration, a one-time OTP will be sent to your mobile — entering it activates your account instantly. No payment or documents are required at the time of registration. For more details, On the registration page Go.

Lq77's In the Sports section Once logged in, the "Live" tab shows real-time scores and statistics for all ongoing matches.

What's included:

  • Ball-by-ball cricket updates — runs, wickets, overs, and run rate
  • Live updates for football: goals, corners, and yellow/red cards
  • Match visualization — ball position tracked on a live pitch map
  • Live video streaming for selected matches (requires a positive account balance)

Enable in-app notifications to get instant alerts for goals or wickets as they happen. On a slow connection, switch to visualization mode — it shows live scores using less data.

Log in to your lq77 account and click the profile icon. You'll find two separate options in the menu — "Bet History" and "Transaction History".

What you'll see in your bet history:

  • Date, match, stake amount, and result for all Sports Betting bets
  • Casino & Lottery Game History
  • Filter your bets separately by status: pending, won, or lost

What you can see in Transaction History:

  • Date, amount, and status for all deposits and withdrawals
  • Records of all bonus credits and debits

You can filter records by date range to view activity from a specific period. Exporting as a PDF is also available.

Deposits made via bKash, Nagad, or Rocket are generally credited to your account within 30 seconds to 2 minutes. Occasionally, network delays may extend this to 5–10 minutes.

If it still hasn't arrived after 10 minutes:

  1. Note the Transaction ID (TrxID) from your bKash/Nagad app.
  2. Go to "Transaction History" on lq77 and check whether it shows as pending.
  3. At the Help Center Report it via live chat with your TrxID.

Common reasons for a failed deposit:

  • Your account number and bKash number must match — they cannot be different
  • If your bKash PIN is incorrect or there's a network issue
  • When your daily deposit limit has been reached

For failed deposits, funds are typically returned to your bKash account within 3–5 minutes.

Yes, lq77's Live Casino features real human dealers — not AI or automated systems. Games are streamed live from a studio in HD video.

What you get at lq77 Live Casino:

  • Live Baccarat, Roulette, and Blackjack — with multiple tables for different budgets
  • Dragon Tiger and other popular Asian table games
  • Bangla-speaking dealers are available at select tables
  • Minimum bet starts from ৳50 — high roller tables are also available

How to get started: Log in to your account → Games Section → "Live Casino" tab → choose your preferred game and table. With a stable connection (4G or WiFi), the video stream runs smoothly. You'll need a positive account balance to start playing.

Couldn't find what you were looking for?

Lq77's Bangla-speaking support team is available 24/7. At the Help Center Ask us on live chat — we typically respond within 5 minutes.

Learn more about lq77 FAQs

How This Page Can Help You

Whether you're new to lq77 or a returning user, having questions is completely normal. This FAQ page was built to give Bangladesh users direct answers to the most common questions, written in plain language with real-world situations in mind.

What topics does this FAQ cover?

Lq77's FAQ page covers seven key topics in detail: app download and installation, documents required for KYC verification and how long it takes, steps to open a new account, where to find live scores and match statistics, how to view your betting and payment history, what to do if a deposit is delayed, and how Live Casino works.

What to Do If You Don't Get a Response

This page aims to answer every common question you might have. If you still can't find a solution to your specific issue, contact the lq77 support center directly — their Bangla-speaking team is available 24/7 via live chat and typically responds within 5 minutes. You can also reach them by email at support@lq77.best.

Tips for Staying Safe on lq77

Alongside reading the FAQ, it's important to play safely and responsibly on lq77. Use a strong password, enable 2FA, and never bet beyond your budget. lq77's responsible gaming section lets you set deposit and loss limits — make use of them.

Lq77 believes every user has the right to clear information. That's why this FAQ is updated regularly — any new features or rule changes will be reflected here as well.

Full details on all lq77 payment methods, bonuses, and betting rules Terms & Conditions On the page.

Need more help?

Contact lq77 Support

Live Chat
The fastest way to get help. Expect a response in about 2–5 minutes.
Start Chat
Email Support
For complex issues, send us an email. You'll typically receive a reply within 2–4 hours.
Email Us
Help Center
Visit the Help Center page for detailed guides and tutorials.
Help Center
Responsible Gaming
Visit this page for help with gaming limits or self-exclusion.
View Details

Ready? Join lq77 Now

Got your answers? Now it's time to act. Register today and start Bangladesh's best betting experience.

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